Legal
Privacy Policy
1. Who We Are
This Privacy Policy applies to the personal brand website of Lebo Mathopa, trading as Let's Make Progress (Pty) Ltd, registered in South Africa. All enquiries regarding this policy should be directed to info@letsmakeprogress.com.
We are committed to protecting your personal information and handling it in a transparent, respectful manner in accordance with the Protection of Personal Information Act (POPIA) and applicable international privacy standards including the General Data Protection Regulation (GDPR) where relevant.
2. Information We Collect
We only collect information you voluntarily provide to us. This includes:
- Your name and surname
- Business name
- Email address
- Phone number
- Project brief or message submitted via the contact form
We do not collect payment information, government identification, or any sensitive personal information through this website.
3. How We Use Your Information
Information you submit through our contact form is used solely to:
- Respond to your enquiry or project brief
- Provide you with a proposal or quote relevant to your request
- Follow up on project discussions you have initiated
We will never sell, rent, or share your personal information with third parties for marketing purposes. We do not send unsolicited communications.
4. Legal Basis for Processing
Where GDPR applies, our legal basis for processing your personal data is your consent (by voluntarily submitting the contact form) and our legitimate interest in responding to business enquiries. You may withdraw consent at any time by contacting us at info@letsmakeprogress.com.
5. Data Retention
We retain enquiry information only for as long as is necessary to fulfil the purpose for which it was collected, or as required by South African law. If a project does not proceed, your information is deleted within 12 months of the last communication.
6. Cookies and Analytics
This website does not currently use tracking cookies, advertising cookies, or third-party analytics platforms. We do not build profiles of your browsing behaviour. If this changes in the future, this policy will be updated and appropriate consent mechanisms will be implemented.
7. Third-Party Services
This website uses Google Fonts for typography, which may result in your IP address being transmitted to Google servers when the page loads. Google's privacy policy governs that data. No other third-party services are embedded in this website that collect personal data.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Object to how we process your information
- Lodge a complaint with a relevant supervisory authority
To exercise any of these rights, contact us at info@letsmakeprogress.com. We will respond within 30 days.
9. Data Security
We take reasonable technical and organisational steps to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no internet transmission is entirely secure and we cannot guarantee absolute security.
10. Children's Privacy
This website is intended for business professionals and is not directed at children under the age of 18. We do not knowingly collect personal information from minors.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes. Continued use of this website after changes are posted constitutes your acceptance of the updated policy.
12. Contact Us
For any questions, concerns, or requests relating to this Privacy Policy, please contact us at:
Let's Make Progress (Pty) Ltd
Attn: Privacy Enquiries
info@letsmakeprogress.com